
Contents
- What is enterprise AI software?
- Best enterprise AI software: comparison table
- 1. ChatGPT Enterprise
- 2. Claude Enterprise
- 3. Microsoft 365 Copilot
- 4. Gemini Enterprise
- 5. Glean
- 6. Writer
- 7. Salesforce Agentforce
- 8. IBM watsonx Orchestrate
- How much does enterprise AI software cost?
- Enterprise AI software cost example for a 10-person business
- How to choose enterprise AI software
- Common enterprise AI software mistakes
- In short
- Enterprise AI software: FAQ
What is enterprise AI software?
Enterprise AI software is business-grade AI that wraps chat, search or agent features in the controls a company needs: single sign-on, admin consoles, data-privacy commitments and connections to internal data. Enterprise AI platforms differ from consumer chatbots mainly in governance, not in the underlying model.
Enterprise AI tools fall into three groups: assistants (ChatGPT, Claude), suite copilots (Microsoft 365 Copilot, Gemini Enterprise) and knowledge or agent platforms (Glean, Writer, Agentforce, watsonx Orchestrate).
How enterprise AI software works
Whatever the vendor, the pattern is similar: the platform connects to your data, respects existing permissions, sends a request to a model and returns an answer or action that admins can audit.
For smaller teams, see our guides to AI tools for work.
Best enterprise AI software: comparison table
This table compares the eight enterprise AI platforms on what each vendor publishes. “Contact sales” means the pages we read showed no price.
| Tool | Published price | Type | Best for |
|---|---|---|---|
| ChatGPT Enterprise | Contact sales (per user per month) | Assistant | General-purpose company AI workspace |
| Claude Enterprise | $20/seat/month billed annually, plus usage at API rates; 20-seat minimum | Assistant | Teams wanting seat plus usage pricing |
| Microsoft 365 Copilot | $30/user/month paid yearly; $31.50 paid monthly | Suite copilot | Microsoft 365 organizations |
| Gemini Enterprise | Contact Google Cloud sales | Suite and agent platform | Google Workspace and Google Cloud users |
| Glean | Demo, no price shown | Search and agents | Searching across many apps |
| Writer | Custom plan, no price shown | Agent platform | Content and brand-governed workflows |
| Salesforce Agentforce | Add-ons $125/user/month; Flex Credits $500 per 100k | CRM agents | Salesforce customers |
| IBM watsonx Orchestrate | From $578/month (Essentials) | Agent orchestration | Building and governing agents |
1. ChatGPT Enterprise: enterprise AI software for a general AI workspace
Price: OpenAI’s pricing page shows no dollar price for Business or Enterprise. It says paid plans are “priced per user per month,” Business starts at 2 users, and Enterprise pricing requires contacting sales. Payment alternatives such as invoicing also require contacting sales.
Security and data: OpenAI states, “We don’t train our models on your organization’s data by default,” and that data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit. Qualifying organizations can configure how long OpenAI retains business data. OpenAI’s business-data page lists SAML SSO but does not map it to a specific plan.
OpenAI’s Enterprise page lists an admin console, domain verification, a usage analytics dashboard, and priority support with account management. That page still describes GPT-4-era features, so it is outdated on models; we use it only for admin and security statements. OpenAI’s current model lineup is on its pricing page, and Enterprise plan details need confirming with sales.
Pros
- Clear data-ownership and no-training-by-default statement
- SAML SSO listed, plus admin console and analytics
- Retention is configurable for qualifying organizations
Cons
- No published Enterprise price
- Plan feature details were not shown on the pricing page we read
Choose it if you want a broad employee AI workspace and are ready to talk to sales. Skip it if you need a published per-seat price before a pilot.
2. Claude Enterprise: enterprise AI software with seat plus usage pricing
Price: Anthropic lists Enterprise at “US$20/seat/month, billed annually,” with a 20-seat minimum and usage charged on top at API rates (“Usage cost scales with model and task”). Smaller groups can look at Team: 2 to 150 seats, $20 per standard seat billed annually ($25 monthly) or $100 per Premium seat ($125 monthly).
Controls: Enterprise lists SSO, SCIM, audit logs, a Compliance API, fine-grained role-based access, custom data retention, domain capture, IP allowlisting and a HIPAA-ready offering. Admins can set spend limits for users and the organization. Anthropic lists model training as “None by default” on both Team and Enterprise.
The Team plan lists SSO but not SCIM or audit logs.
Pros
- Published seat price and minimum
- Broad admin controls listed, including SCIM and audit logs
- Spend limits at user and organization level
Cons
- Usage is billed on top, so total cost is variable
- 20-seat minimum for Enterprise
Choose it if you can forecast usage and want audit logs and SCIM. Skip it if you want one flat, predictable per-user fee.
3. Microsoft 365 Copilot: enterprise AI tools inside Microsoft apps
Price: Microsoft lists the Microsoft 365 Copilot add-on at $30.00 per user per month paid yearly, or $31.50 paid monthly with an annual commitment. A qualifying Microsoft 365 plan is licensed separately, and Copilot in Teams needs a Teams license.
For smaller organizations, Microsoft lists Copilot Business as an add-on at $18.00 per user per month yearly. That is a promotion from July 1 to December 31, 2026, for the first year only, limited to existing eligible Business customers (the regular yearly price shown is $21.00; monthly is $25.20). The Business bundles apply to up to 300 users.
Features and data: Microsoft lists AI chat connected to work and web data, Copilot in Microsoft 365 apps, agents, search across work data with 100+ connectors, and Copilot Analytics. It says Copilot inherits existing Microsoft 365 security and compliance policies and that data is “not used to train foundation models.”
Pros
- Published per-user price
- Works inside apps employees already use
- Inherits existing Microsoft 365 permissions and policies
Cons
- Requires a separate qualifying Microsoft 365 license
- Value depends on how much work happens in Microsoft apps
Choose it if your company already runs on Microsoft 365. Skip it if your teams mostly work in Google or non-Microsoft tools.
4. Gemini Enterprise: enterprise AI platforms for Google-centered teams
Price: Google’s Gemini Enterprise page shows no per-user price. It says you can start by contacting Google Cloud sales, and it offers a 30-day no-cost trial of the Plus edition without sales assistance.
Features and data: Google lists over 100 integrations, including Google Workspace, Microsoft 365, Slack, Salesforce, ServiceNow and GitHub. It says access follows each person’s existing permissions, and that your data “is never used to train Google models or models for any other customer.”
Google notes some capabilities, including multi-step background tasks and third-party model choice, are in early access. For AI inside Workspace only, Google lists Business Standard at $14 per user per month (billed monthly, before tax) with the Gemini assistant included; a new-customer promotion also appears on that page.
Pros
- Large connector list
- Free 30-day trial of the Plus edition
- Clear no-training statement
Cons
- No published Gemini Enterprise price
- Some features are in early access
Choose it if you run on Google Workspace or Google Cloud. Skip it if you need published pricing before talking to sales.
5. Glean: enterprise AI tools for company-wide search
Price: Glean’s pricing page publishes no prices or plan tiers; its call to action is “Get a demo.”
Features: Glean describes an assistant for enterprise search and work execution, an agent builder with governance, 275+ connectors, and a model hub citing 40+ large language models. Its security page lists SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, TX-RAMP Level 2 and GDPR, and says users only see what they are allowed to see.
Pros
- Very large connector count
- Permission-aware access and observability
- Model choice with usage controls
Cons
- No published price
- Best value depends on how many apps you connect
Choose it if employees lose time searching across many apps. Skip it if your work lives mostly in one suite.
6. Writer: enterprise AI platforms for governed content work
Price: Writer’s pricing page shows two plans: one for up to 5 users and a custom plan with custom contracts. It shows no dollar amounts for either, so treat Writer as quote-based.
Features and data: The custom plan lists a Knowledge Graph connected to business data sources, multiple teams with their own style guides, API access, custom infosec review, flexible deployment (including single-tenant) and a dedicated account team. On SSO, the up-to-5-user plan lists Google and Okta SSO, while SAML 2.0 and SCIM appear only for the custom plan. Writer’s security page says it does not train on customer data, takes a zero data retention approach, and cites SOC 2 Type II; its pricing page also mentions a signed BAA for HIPAA compliance but does not say which plan includes it.
Pros
- Style guides and brand rules per team
- SOC 2 Type II and zero data retention approach stated by Writer
Cons
- Pricing is quote-only
- SAML 2.0 and SCIM appear only on the custom plan
Choose it if consistent brand voice across teams matters most. Skip it if you want a general-purpose assistant for every task.
7. Salesforce Agentforce: enterprise AI software for CRM agents
Price: Salesforce lists Flex Credits at $500 per 100k credits, conversations at $2 each, an Agentforce User License at $5 per user per month (requires Flex Credits), and Agentforce add-ons for Sales, Service and Field Service at $125 per user per month with unmetered employee usage. Industries add-ons are $150. Agentforce 1 Editions start at $550 per user per month.
Salesforce notes that Flex Credits and Conversations cannot be used in the same org, and unused Flex Credits do not roll over.
Pros
- Detailed public pricing
- Several consumption and per-user models
Cons
- Complex pricing with several models
- Built around Salesforce, so limited value outside it
Choose it if customer or sales workflows already run in Salesforce. Skip it if you do not use Salesforce.
8. IBM watsonx Orchestrate: enterprise AI platforms for building agents
Price: IBM’s page (dated 2026-09-10) lists a free 30-day Trial, Essentials from $578 per month, Standard from $6,360 per month and Premium by contacting IBM. Essentials includes up to 4,000 monthly active users and 200,000 messages per month; Standard includes 40,000 users and 2,000,000 messages. IBM says prices are indicative and may vary by country.
Pros
- Published capacity-based tiers
- Free 30-day trial
Cons
- Aimed at teams building agents, not a ready chat assistant
- Prices are indicative and exclude taxes
Choose it if you want to build and govern your own agents with clear usage caps. Skip it if you just want an assistant for staff.
How much does enterprise AI software cost?
Enterprise AI software costs range from $20 per seat per month for Claude Enterprise (plus usage) to $30 per user for Microsoft 365 Copilot, while several vendors publish no price. Agent platforms use consumption or capacity pricing, such as Salesforce Flex Credits or IBM’s monthly tiers.
Enterprise AI software cost example for a 10-person business
A 10-person company is below Claude Enterprise’s 20-seat minimum, so this uses published seat prices only and excludes usage, taxes and base licenses.
| Option | Math | Monthly seat cost |
|---|---|---|
| Claude Team, standard seats, annual | 10 x $20 | $200 |
| Claude Team, standard seats, monthly | 10 x $25 | $250 |
| Microsoft 365 Copilot, paid yearly | 10 x $30 | $300 |
| Copilot Business promo (eligible existing customers, first year) | 10 x $18 | $180 |
| Salesforce Agentforce add-on | 10 x $125 | $1,250 |
Copilot requires a separate Microsoft 365 plan and Agentforce add-ons assume Salesforce licenses, so real totals are higher. Claude Team pricing is for 2 to 150 seats.
How to choose enterprise AI software
- Map where your data lives: Microsoft 365, Google Workspace, Salesforce or many separate apps.
- Check admin controls you need: SSO, SCIM, audit logs, data retention.
- Read the data-use terms and confirm no training on your content.
- Ask how usage is billed and what happens when staff exceed limits.
- Pilot with one or two teams and measure time saved before a company-wide rollout.
- Pair the choice with security basics; see our guides to cybersecurity software and agentic AI tools.
Common enterprise AI software mistakes
- Buying seats for everyone before a pilot proves value.
- Ignoring usage-based charges that sit on top of seat prices.
- Assuming a quote-only vendor will match a competitor’s published price.
- Skipping permission cleanup, so AI can surface files that were overshared.
In short
The best enterprise AI software is the one that fits your existing stack. Choose Microsoft 365 Copilot for Microsoft shops, Gemini Enterprise for Google shops, Agentforce for Salesforce, Glean for cross-app search, Writer for governed content, and Claude Enterprise or ChatGPT Enterprise for a general assistant. Verify prices with each vendor; several are quote-only.
Sources, as read in November 2026: ChatGPT pricing, ChatGPT Enterprise, OpenAI business data, Claude pricing, Microsoft Copilot pricing, Microsoft 365 Copilot, Gemini Enterprise, Google Workspace pricing, Glean, Writer pricing, Writer security, Salesforce Agentforce, IBM watsonx Orchestrate
Enterprise AI software: FAQ
What is enterprise AI software?
Enterprise AI software is business-grade AI that adds admin controls, single sign-on, data-privacy commitments and company-data connections to chat, search or agent features. It is built for organizations that must govern who can use AI and what data it can see.
What is the best enterprise AI software in 2026?
There is no single winner. Microsoft 365 Copilot fits Microsoft-centered companies, Claude and ChatGPT fit general-purpose assistant use, Gemini Enterprise fits Google-centered teams, Glean fits company-wide search, and Agentforce fits Salesforce shops.
How much does enterprise AI software cost per user?
Published seat prices in our sources range from $20 per seat per month for Claude Enterprise (billed annually, with usage charged on top) to $30 per user per month for Microsoft 365 Copilot (paid yearly). ChatGPT Enterprise, Gemini Enterprise, Glean and Writer do not publish a price on the pages we read.
What is the difference between ChatGPT Enterprise and Claude Enterprise?
Both are enterprise AI platforms that state no training on your data by default. On the pages we read, Claude publishes a $20 per seat price with a 20-seat minimum and usage billed at API rates, while ChatGPT Enterprise requires contacting sales.
Do enterprise AI tools train on my company data?
The vendors we checked say no by default: OpenAI, Anthropic, Microsoft, Google and Writer each state they do not train on customer data. Confirm the exact wording in your contract and admin settings before rollout.
Is Microsoft 365 Copilot worth it for a 10-person company?
At the published $30 per user per month (paid yearly) it adds $300 a month for 10 users, on top of a qualifying Microsoft 365 plan. Microsoft also lists Copilot Business at $18 per user per month (promotional, first year, for eligible existing Business customers, through December 31, 2026).
How do I choose among enterprise AI platforms?
Start with where your data lives (Microsoft 365, Google Workspace, Salesforce or many apps), then compare security controls, published pricing and how usage is billed. Run a small pilot with a few teams before buying company-wide.
Does enterprise AI software support single sign-on (SSO)?
Most vendors list it, but the tier varies. Claude’s Team plan lists SSO, with SCIM and audit logs on Enterprise, and Writer lists Google and Okta SSO on its up-to-5-user plan with SAML 2.0 and SCIM on its custom plan.




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